2 of 2 BMC Jobs in Glasgow

service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous ...

colleagues and maintain reliable monitoring coverage. What you’ll need At least 3 years of relevant monitoring infrastructure experience. Experience with tools such as BMC TrueSight, Entuity, Patrol, ProactiveNet, Elastic Stack, OpsGenie or CA Spectrum. Strong technical leadership, troubleshooting and English communication skills; on-call availability. #J-18808-Ljbffr ...