Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a more »
ITIL best practise, continuous improvement and automation. Work closely with the modelling and software teams to define and deliver into service improved approach using BMC Remedy Helix. Required Experience/Qualification/Attributes: Demonstratable experience in a management position in the defence of telecommunication industry, ideally MILSATCOM but not … ITIL Strategic Leader Demonstratable Experience in managing change in a ITIL v3 and/or v4 based service management organisation. Hands on experience of BMC Remedy process Designer (or similar) Demonstratable experience of project delivery in formal waterfall and agile engineering environments. Ability to identify and solve sophisticated problems more »