Sr. Service & Process Designer
- Hiring Organisation
- eStaffLLC
- Location
- Sacramento, California, United States
- Employment Type
- Permanent
- Salary
- USD Annual
seeking a Senior Service & Process Designer for a Hybrid position with our Sacramento, California client who will be responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation … develop customer-centered solutions that improve operational efficiency and user experience. The Senior Service & Process Designer applies Human-Centered Design (HCD), Business Process Reengineering (BPR), and process modeling methodologies to support incremental modernization and digital transformation initiatives. Key Responsibilities Lead Business Process Reengineering (BPR) initiatives to improve business operations ...