1 of 1 Back Office Jobs in Walsall

function. Responsible for the smooth operation and continuous improvement of end-user support services and vendor relationships, the role ensures technology reliably supports both back-office and field operations. Working alongside the Head of IT Service Management, this role ensures seamless and effective service delivery across all user … effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked remotely if that's suitable. Please consider the commute when applying. Key Responsibilities: IT Support … End User Device Support Oversee the effective support and deployment of end-user devices (laptops, tablets, mobiles) for approximately 2,600 users across hybrid, office-based, and field-based roles. Work closely with the IT Asset Management team to ensure devices and user licences are deployed, tracked, and recovered More ❯