IT Infrastructure Support Engineer
Wednesbury, West Midlands, West Midlands (County), United Kingdom
Hays Technology
improvement programs. Your new role You will be responsible for the day-to-day IT infrastructure support and enhancements of infrastructure applications, cloud-hosted applications, hosted business applications, and back-office IT infrastructure (i.e. server, network, database administration, EDI, and cybersecurity), including changes, patching, upgrades, and implementation of new capabilities. A Managed Service Provider (MSP) is partnered with … partners to manage all system changes with proper approvals. Manage and support the Microsoft O365 tenant. Deliver 1st-line end-user application support across a broad tech stack (OS, Office, ERP, CRM, WMS, SharePoint, Teams, soft-phone, VC, etc.). Serve as an escalation point for hardware and infrastructure issues, stepping in when desktop technicians are unavailable. Analyze Helpdesk More ❯
Employment Type: Permanent
Salary: £50000/annum Up to £50k with benefits
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