Back Office Service Manager
- Hiring Organisation
- Hays
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £80,000
Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … SIAM methodologies Solid understanding of incident, problem, and change management Experience managing budgets and cost allocation Business-focused, service-driven mindset Familiarity with back-office business processes and supporting systems Excellent written and verbal communication skills Ability to produce high-quality documentation and reporting Self-motivated, results-oriented ...