4 of 4 Backlog Management Jobs in Cheshire

institutions? Our client is seeking a dynamic and detail-oriented Service Analyst - Mobile Migration to join their Corporate Mobile team in Chester. If you have a passion for service management and a keen interest in mobile telephony, this role could be the perfect fit for you! About the Role: As a Service Analyst, you will play a critical role … incident and aged ticket analysis to identify trends and improvement opportunities. Ad Hoc Reporting: Manage business reporting requests, empowering the business to self-serve based on reporting needs. Knowledge Management: Review and update end-user and service desk material for clarity and effectiveness. Collaboration: Work with the company-owned AI Assistant support tool to enhance support flows during the … migration effort. Backlog Management: Collaborate with supporting teams to manage and prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in More ❯

Who We Are In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people More ❯

managing Perfomance. This position is paramount within the business and you will need to have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system … Management of the CAFM system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders and Invoicing … and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager as required. Implementing Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all CAFM and Compliance related activities Statutory Compliance Operational and Contractual Compliance SLA Management More ❯

Technical PMO Chester 12 month contract Inside ir35 The Corporate Mobile team are looking to hire a migration analyst to support the Service Management function within it’s Chester office. Role will be office based 3 days a week. The candidate will be joining an established team to support a migration of mobile MDM. The ideal candidate should have … an understanding of service management functions, a keen interest in technology (Ideally Mobile telephony services within an end-user computing team) and be able to document and execute processes well. Day to day activities will involve working with the global project team to design and build migration materials, work with stakeholders to advertise the program of work including communication … to perform migration and user support functions. Responsibilities: • Produce reporting for the Service Manager to support risk & compliance activities associated with user migrations, regulated users, corporate mobile device lifecycle management & adherence to Bank policies & standards. • Communicate with various stakeholders to build a deployment plan within region to support over 130k migrations to the next-gen platform. • Analyse demographic, usage More ❯