2 of 2 Backlog Management Jobs in Chester

institutions? Our client is seeking a dynamic and detail-oriented Service Analyst - Mobile Migration to join their Corporate Mobile team in Chester. If you have a passion for service management and a keen interest in mobile telephony, this role could be the perfect fit for you! About the Role: As a Service Analyst, you will play a critical role … incident and aged ticket analysis to identify trends and improvement opportunities. Ad Hoc Reporting: Manage business reporting requests, empowering the business to self-serve based on reporting needs. Knowledge Management: Review and update end-user and service desk material for clarity and effectiveness. Collaboration: Work with the company-owned AI Assistant support tool to enhance support flows during the … migration effort. Backlog Management: Collaborate with supporting teams to manage and prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in More ❯

Technical PMO Chester 12 month contract Inside ir35 The Corporate Mobile team are looking to hire a migration analyst to support the Service Management function within it’s Chester office. Role will be office based 3 days a week. The candidate will be joining an established team to support a migration of mobile MDM. The ideal candidate should have … an understanding of service management functions, a keen interest in technology (Ideally Mobile telephony services within an end-user computing team) and be able to document and execute processes well. Day to day activities will involve working with the global project team to design and build migration materials, work with stakeholders to advertise the program of work including communication … to perform migration and user support functions. Responsibilities: • Produce reporting for the Service Manager to support risk & compliance activities associated with user migrations, regulated users, corporate mobile device lifecycle management & adherence to Bank policies & standards. • Communicate with various stakeholders to build a deployment plan within region to support over 130k migrations to the next-gen platform. • Analyse demographic, usage More ❯