Commercial Business Analyst
- Location
- Coventry, England, United Kingdom
Aftersales processes and systems , analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory visibility Service planning Warranty processing Parts ordering and logistics Service and repair management … data and user feedback to identify opportunities to improve efficiency, customer retention, revenue generation and dealer satisfaction. Product & Solution Delivery Support the development and management of product backlogs for OTD and Aftersales platforms. Work closely with Product Owners, Project Managers, Developers, Architects and UX/UI teams throughout ...