4 of 4 Microsoft 365 Jobs in Coventry

Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam delivery infrastructure, results platform. Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery … of Products and corporate systems. Experience managing Azure and AWS infrastructure, including serverless components. Strong working knowledge of Microsoft 365, Intune, and Entra ID.Experience administering Office 365 environments (Exchange Online, SharePoint, Teams). Understanding of hybrid identity and Microsoft Entra External ID for Customers (EEID4C). Demonstrated ability to manage third-party vendors and … components and services including Logic Apps, Function Apps, and Intune. Proven track record in managing outsourced technical providers and infrastructure support contracts. Experience supporting enterprise toolsets and collaboration environments (Microsoft 365, Entra ID). Profile The IT Infrastructure Manager provides operational leadership for cloud platforms, core infrastructure, endpoint management, and enterprise tools. This role ensures robust, secure More ❯

Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam delivery infrastructure, results platform. Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery … of Products and corporate systems. Experience managing Azure and AWS infrastructure, including serverless components. Strong working knowledge of Microsoft 365, Intune, and Entra ID.Experience administering Office 365 environments (Exchange Online, SharePoint, Teams). Understanding of hybrid identity and Microsoft Entra External ID for Customers (EEID4C). Demonstrated ability to manage third-party vendors and … components and services including Logic Apps, Function Apps, and Intune. Proven track record in managing outsourced technical providers and infrastructure support contracts. Experience supporting enterprise toolsets and collaboration environments (Microsoft 365, Entra ID). Profile The IT Infrastructure Manager provides operational leadership for cloud platforms, core infrastructure, endpoint management, and enterprise tools. This role ensures robust, secure More ❯

genuine path to 2nd line and beyond. What you’ll be doing: Providing 1st line support to a wide range of clients across the UK Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating complex tickets to senior engineers Helping maintain excellent customer satisfaction scores What we’re looking for: 6–18 months’ experience in an … IT support role (ideally MSP or multi-customer) Solid understanding of Windows desktop environments and Microsoft 365 Confident communicator who enjoys solving problems and learning new tech Full UK driving licence (occasional client visits) Why join? Hands-on exposure to modern tech stacks Rapid progression in a supportive MSP setting Ongoing training and certifications paid for Friendly More ❯

Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting Root Cause Analysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing The Knowledge Base … Potential Security Threats. 5. Adhere To Quality Standards And Regulatory Requirements, Ensuring Compliance With Company Policies And Contributing To Continuous Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting Root Cause Analysis And Implementing Effective Solutions. 4. Excellent Communication And More ❯