4 of 4 Microsoft 365 Jobs in Coventry

line support for core ICT systems and software Installing, maintaining and troubleshooting hardware, software, networks, servers and storage Supporting Active Directory, Group Policy, Microsoft 365 and cloud-based platforms. Supporting digital learning environments and classroom technologies Ensuring filtering, monitoring and safeguarding technologies operate effectively. Contributing … projects across multiple sites and supporting colleagues with project delivery. Working in line with ITIL best practices. Essential Technical Skills Strong knowledge of Microsoft Windows PC and Server operating systems. Strong working knowledge of Active Directory and Group Policy. Experience supporting Microsoft 365 and cloud-based ...

root causes of issues across systems, applications and user environments Supporting business systems, including CRM platforms and internal applications Troubleshooting cloud-based services including Microsoft 365, access and identity issues Managing vendor and third-party support cases through to resolution Supporting major incidents and ensuring clear communication … senior support role Experience handling complex or escalated IT issues Strong troubleshooting skills with a methodical approach to identifying root causes Good understanding of Microsoft 365, cloud services and user access management Experience supporting business systems such as CRM platforms Familiarity with ITIL processes and working ...

issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support … Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions ...

Job Title: 1st/2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st/2nd line role with one or two years of experience ...