2 of 2 Backlog Management Jobs in Woking

evolving our sport, our industry, and our technology, too. Purpose of the Role: The Business Analyst will play a vital role within the Product Management Team, acting as a bridge between business needs and product delivery. The focus of this role is twofold: Ensuring the stability and efficiency of … Accountabilities: Issue Monitoring & Resolution: Proactively track, manage, and prioritise BAU issues, ensuring rapid turnaround times and minimising disruptions to daily operations. Backlog Management: Ensure all issues, bugs, and enhancement requests are documented, triaged, and efficiently managed within the backlog. Maintain and balance both BAU issue resolution and … improvements. Requirement Gathering: Collaborate with business stakeholders to collect and document comprehensive requirements that guide the product roadmap. Sprint Planning: Partner with the product management team to prioritise and plan sprints, aligning business needs with timely and efficient delivery. User Engagement & Feedback Management: Frequently interact with end users More ❯

incoming client requests via telephone and web portal. Identify, assess criticality, and prioritise resolution of all new and existing issues, via the Clinisys incident management system. Research, manage, and document issues and document resolutions while effectively communicating status and partnering with the client. Work independently to resolve routine and … document resolution process and effectively communicates updates to the client. Coach less experienced staff in maintaining low personal backlog using established case management best practices. Create training documentation. Maintain high Client Satisfaction Scores. Stay current with product and industry updates and changes. Identify the need to escalate … and non-technical clients and staff at all organisational levels. Excellent analytical and problem-solving skills. Excellent interpersonal and professional communication skills. Strong time management and organisational skills. Ability to understand and articulate technical concepts and derive solutions Ability to deal with complex and challenging client issues Demonstrated ability More ❯