2nd line Technical Support Analyst
Bristol, Avon, South West, United Kingdom
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Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup and DR services (Backup Exec, Datto, Azure) Experience in managing Cisco switches and routers. Good knowledge of cloud telephony systems … Exchange/Office 365 Monitor and troubleshoot server and network performance, utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for More ❯
Employment Type: Permanent
Salary: £35,000
Posted: