Director, Customer Performance
angus, north east scotland, united kingdom
Mastercard
reviews) and engaging with customers when there are performance issues (including rule violations). The role also requires identifying fraud trend and to share these with product teams, customers, banking associations and regulators. Reports to Vice President, Customer Engagement & Performance. All about you: Fraud management experience, knowledge in card payments and transaction processing (including authentication and authorization), understanding of scheme More ❯
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