Support Analyst
Chelmsford, England, United Kingdom
Eurobase People
financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge, and a personal approach to build long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions … excellent, high-quality products, services, and interactions. We strive to always exceed expectations. We’re looking for a Support Analyst to join our Client Support team, working with global banking and insurance clients. This is a client facing role where you’ll investigate, resolve, and escalate technical and business issues, while ensuring excellent customer satisfaction. What you’ll do: Provide … problem-solving skills Excellent written and verbal communication A self-starter who is collaborative and eager to learn Interest in developing skills in SQL, Azure Cloud, insurance/reinsurance, banking/treasury, or BI tools Experience with ticketing systems and SLAs (desirable) Why join us? This role offers exposure to international clients, modern technologies, and varied career growth opportunities - whether More ❯
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