Computer Support Analyst
West Bromwich, England, United Kingdom
West Brom
join us at Head Office. This role performs operational tasks associated with the running and control of our Information Systems. This includes oversight of batch processing runs, trials and tests as well as providing first line support to critical systems, with the aim of problem solving or referring to … response to any non-scheduled or non-routine incidents that may affect delivery of our service to customers. This could include amendments to work scheduling, changes to equipment and other facilities, and all aspects of security. Updating manuals and procedures, where needed, and investigate batch job and equipment … failures. Designing new batch schedules in the event of failures. Responsible for maintenance, development and configuration of our backup and recovery solution. Installing and maintaining security patches across the server estate. Working, on a rota basis, to provide out of hours support as well as Saturday shift, once a More ❯
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