Service Desk Analyst (L1 Support)
- Hiring Organisation
- Hexaware Technologies UK Limited
- Location
- Aberdeen, Aberdeenshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 32,000 Annual
prevent business interruptions. Update incident records with all relevant details to help with knowledge sharing. Use ITSM tools like ServiceNow for managing tickets. Use BeyondTrust for remote support to help users quickly. Soft Skills Excellent customer service skills. Ability to handle unexpected situations calmly. Patient and understanding when dealing with ...