Business Analyst (Billing) - Glasgow
Glasgow, UK
Hybrid / WFH Options
Hybrid / WFH Options
esure Group
Business Analyst (Billing) Job Tenure: Full-time, permanent Salary: Competitive Company Description Ready to join a team that\\\'s leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and … our customers ever-changing needs today and in the future. Job Description This role will have responsibility for both analysis and design on relevant Billing projects, whilst ensuring traceability of outcome through development, testing, training and business readiness elements of the project lifecycle. What you’ll do: Develop deep … understanding of Billing processes and associated business and customer experiences Use data-driven decision-making to analyse customer outcomes, broader MI, and complex business problems. Identify pain points and opportunities, prepare options, collaborate on solutions, and oversee them to resolution. Impact assessment of production incidents, analysis and coordination of More ❯
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