how they apply to engineering responsibilities Design and implement automation to boost cost optimisation Build infrastructure and pipelines using Infrastructure as Code: Git, Terraform and Harness Familiarity with Azure Billing and Cost Management Experience in Agile working practices, Jira and Confluence Contribute to cost visibility by using cost and usage data to enable self-service reporting Drive sustainable usage practices More ❯
team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance Ensure accurate and timely Management Information for audit and billing Support the identification of revenue opportunities through process improvements What Were Looking For Proven team leadership capability Logical and methodical approach to problem-solving Ability to work under pressure and More ❯
and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer … services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries Understand & pre-empt competitor threats Use company reporting mechanisms to prioritise your daily/weekly actions Handle customer feedback and complaints both on the phone and in writing Assist More ❯
and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer … services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries Understand & pre-empt competitor threats Use company reporting mechanisms to prioritise your daily/weekly actions Handle customer feedback and complaints both on the phone and in writing Assist More ❯
watford, hertfordshire, east anglia, united kingdom
SCG Together
and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer … services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries Understand & pre-empt competitor threats Use company reporting mechanisms to prioritise your daily/weekly actions Handle customer feedback and complaints both on the phone and in writing Assist More ❯
pattern: REMOTE Rate: Negotiable Skill set: (Technical role) Experience of taking part in projects - automation or improvement Previous experience across a revenues manager is essential Experience of completing annual billing Experience with NNDR is desirable. Proficient in the IT System Academy. If this role sounds of interest to you or someone you know, please reach out to me with an More ❯
