2 of 2 Billing Jobs in South Wales

internal departments to arrange escalations where necessary on any delayed serviced to the client. You will create business cases to resolve any issues with billing or service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms ...

support effective service delivery. Systems: Administer internal systems relating to mobile contracts, SIM allocations and CRM platforms, maintaining accurate and up-to-date information. Billing: Work closely with Finance to ensure recurring services are accurately provisioned and billed. Governance: Maintain documentation covering service processes and governance, ensure adherence to company … recurring services. Strong Microsoft Excel skills and experience with CRM or comparable business platforms are important, as is the ability to monitor costs, billing and service margins. Experience with cellular or satellite communication services, recurring revenue service models or structured service management methodologies such as ITIL would be advantageous. Most ...