2 of 2 Billing Jobs in Staffordshire

deliver the business systems architecture and roadmap aligned to company strategy Lead the evolution of core platforms including order management, routing, optimisation, tracking, billing, and customer-facing systems Identify opportunities to enhance, replace, or integrate systems to improve performance, efficiency, and security Lead large-scale transformation and system implementation initiatives ...

professional interactions Job Role Responsibilities: Respond to customer enquiries via phone, email, chat, social media, and ticketing platforms Provide accurate information on products, services, billing, and technical support Manage customer orders, upgrades, cancellations, and account changes Maintain detailed and accurate records within CRM systems Investigate and resolve customer issues, liaising ...