English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge on monitoring tools such as Nagios, BES, Tivoli, Splunk, Dynatrace, Datadog, Cloud watch. In depth working knowledge of service management processes (Incident, Problem and Change Management) Ability to deliver in a high more »
and network connections to ensure proper functioning of computer systems. Key Responsibilities: Handle daily technical support activities on desktop support, data network and server management. Provide break-fix support for desktops, laptops, and other components, extend computer support for systems software and hardware. Setup computers and install software … to determine new opportunities and share global threat updates with the cross functional teams to create awareness. Support the mobile devices for registering inBES or Intune environment. Adhere to policies as per corporate manuals and directives. Your Profile Key Skills/Knowledge/Experience: Knowledge of Desktop support, computer more »
our services, making use of a variety of tools and platforms. Key Responsibilities: Service Monitoring: Continuously monitor service metrics through various platforms such as BES, ECP Platform Health Dashboard, and CloudWatch metrics. Identify and respond to anomalies and performance issues promptly. Application Maintenance: Regularly update and maintain application code across … and Quality Assurance: Create, maintain, and enhance testing frameworks and infrastructure. Responsibilities include: Developing and executing unit tests and synthetic tests Integrating and maintaining BES Monitoring Ensuring proper functioning with the ECP Platform Health Dashboard Deployment and Configuration Management: Manage GitHub deployment workflows to ensure smooth and reliable deployment processes. more »
