Remote Customer Success Specialist (Remote)
- Hiring Organisation
- grabjobs
- Location
- Brighton, East Sussex, UK
sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs … portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate ...