customer needs. Develop and contribute to technical documentation, including FAQs, troubleshooting guides, and configuration examples. Content Development: Contribute to the development of technical collateral (blogs, webinars, whitepapers) that educate the market and prospects on best practices in artifact management and DevOps. Required Experience, Qualities & Skills 3+ years of experience in More ❯
Key Responsibilities Customer Inquiries: Respond promptly to inbound inquiries via email or digital triggers. Guiding Customers: Direct customers to resources like Rapid7 Academy, forums, blogs, or support teams as appropriate. Issue Resolution: Address product usage challenges and account queries, advising on technical resources. Product Knowledge: Maintain understanding of Rapid7's More ❯
acting as a penetration testing subject-matter expert. Communicate Security Vulnerabilities to both technical and non-technical stakeholders. Contribute to thought leadership by writing blogs/white papers and/or speaking at conferences. Need to Have At least 5 years of experience in penetration testing. UK Cyber Security Council More ❯
never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: , our blog, on Twitter. About the role: Imperva's Infrastructure and Cloud team is staffed with senior leadership from Netflix, Cloudflare, Amazon, Fastly and other major corporations. More ❯
