2 of 2 Break/Fix Jobs in East Anglia

Location: Cambridgeshire Contract Duration: 6 weeks Daily Working Hours: Monday to Friday, 08:30 17:00 Day Rate: £180-190 / day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break / fix support for HP and Lenovo … leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any issues to the support line Requirements: Basic understanding of laptops and desktops (HP / Lenovo preferred) Willingness to learn break / fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational More ❯

rights, security and systems groups; Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all network devices … Coordinate with third-party vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 1,2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning and problem resolution; Interface with … procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's: ITIL V3 Foundation Certification (recommended); Microsoft Operating System / Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered an advantage; Able to solve simple hardware issues; iOS, Android advanced More ❯