2 of 2 Break/Fix Jobs in the East of England

Overview Ref: (phone number removed) 2nd line Support / Level 2 Service Desk Analyst / … site Role Responsibilities Responsibilities will include: Own and resolve L1 & L2 tickets with speed and precision. Troubleshoot and fix break-fix issues to keep systems running smoothly. Handle ad-hoc IT requests and contribute to small projects that make ...

desk engineer (MSP) Location: Borehamwood 4 days per week – 1 day from home Salary: Up to 60 k per annum Certification budget: £3,000 / year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities … HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune / Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD / Entra ID, hybrid on-prem / cloud, firewalls (vendor-agnostic), network routing ...