2 of 2 Break/Fix Jobs in Inverurie

on technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd / 3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s CRM Maintaining a … of service for all support queries and adhering to all service management principles On site visits as required, for both scheduled work and break-fix jobs Supporting users in the correct use of equipment by providing any necessary guidance, training and advice Acting as More ❯

on technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd / 3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s CRM Maintaining a … of service for all support queries and adhering to all service management principles On site visits as required, for both scheduled work and break-fix jobs Supporting users in the correct use of equipment by providing any necessary guidance, training and advice Acting as More ❯