renowned for delivering exceptional live events globally. Role Overview: As a freelance AV engineer, you'll play a vital role in our client's field engineering team, providing break-fix and preventative support at various sites across Edinburgh, Glasgow and Aberdeen. You'll work on an extended contract basis, collaborating with an established team … to ensure seamless fault resolution and minimize any commercial impact. Your ability to maintain a cool head under pressure and your technical expertise in AV / UC / VC technologies will be crucial in surpassing standard AV event support expectations. Key Responsibilities: Assist in updating fault tickets and ensure timely resolution of issues. Provide on-site support for … Extron. Demonstrate expertise in operating Poly / Cisco and IPTV support systems. Desired Certifications and Skills: Proven experience as an AV engineer, with a strong background in break-fix and preventative support. In-depth knowledge of AV / UC / VC technologies and manufacturers such as Crestron, Qsys, Biamp, Dante, and More ❯
Field Service Engineer /Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client … locations to deliver IT break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites … to carry out IT break-fix, installations, and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customer service, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a More ❯
call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Asset and peripheral deployments In depth investigation into issues to pass back to … 3rd line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows … Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational More ❯
