2 of 2 Break/Fix Jobs in Wales

the region.Key Responsibilities: Provide on-site IT support across various client locations within the designated region Work independently and as part of a collaborative team environment Deliver hardware break-fix services (training provided if necessary) Maintain and update service tickets accurately and promptly Participate in an on-call rota when required Essential Requirements: Full … and 11 Microsoft 365 suite Excellent customer-facing and communication skills Ability and willingness to obtain Government and individual customer security clearances Previous experience in hardware break-fix support Certifications or accreditations relevant to IT support (e.g., HP or similar) With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure More ❯

Computacenter, the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel installation, configuration, administration, and break-fix solutions. In this role, you'll deliver hands-on technical IT support to one of our key customers, who operate across multiple UK sites … this role is based in Wrexham. If you have a passion for IT, along with some knowledge of desktop / laptop technologies and Windows operating systems, this could be the perfect opportunity for you! What you'll do As an IT Engineer, you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and … surrounding spokes. Your key responsibilities will include: Electronic ticket processing in the tool Responsible for 1st and 2nd level support requests / tasks Responsible for the support, delivery of PCs, laptops and tablets Physical connection and hardware setup Carrying out software installations according to instruction documents Solving pre-qualified defects (hardware and software) Carrying out IT hardware relocations within More ❯