1 of 1 Broadband Jobs in Birkenhead

based in Birkenhead where you will be focused on delivering excellent customer service and hitting targets. The roles main responsibilities will be to resolve customer issues around mobile and broadband as well as up-selling new products and services. This role is perfect for a target driven individual with excellent customer service skills. Benefits and Package for a Sales Customer … a Sales Customer Service Advisor: Delivering exceptional service to our customers over the phone. Assisting with a wide range of enquiries, including billing questions, technical support for mobile and broadband, and general account management. Efficiently troubleshooting and resolving customer issues, always aiming for a first-contact resolution. Proactively identifying sales opportunities during customer interactions, such as recommending upgrades, cross-selling … additional products (e.g., new lines, broadband solutions), and retaining customers who might be considering leaving. Achieving and exceeding sales, retention, and customer satisfaction targets. Clearly explaining complex product information and technical details to business customers. Key Skills and Experience of a Sales Customer Service Advisor: Exceptional communication skills: You're articulate, persuasive, empathetic, and can adapt your style to build More ❯