Customer Service Manager - Telecoms
- Hiring Organisation
- Spectrum IT Recruitment
- Location
- Eastleigh, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000/annum
operational rigour. What we're looking for: Experience managing a customer support or service desk team Background in telecoms support environments working with VoIP, broadband, ISPs Comfortable managing KPIs, ticket queues and team performance Strong-minded and confident dealing with customers and escalations Organised, pragmatic and process-driven Understanding ...