2 of 2 Broadband Jobs in Nottinghamshire

experience. Key Responsibilities Customer Interaction: Respond to customer queries via phone, email and chat in a prompt, friendly, and professional manner. Issue Resolution: Provide first-line technical support for broadband, mobile, and phone line issues, escalating complex cases when necessary. Order and Asset Management: Process customer orders accurately and update asset records as needed. Record Maintenance: Maintain and update customer More ❯

Office 365 pre-requisites and deployment Ability to confidently specify Server hardware technologies and Server solutions. Knowledge of PC/Laptop hardware Microsoft Software solutions and Licensing. Knowledge of broadband technologies, routers, switches, Knowledge of network topologies Knowledge of Cloud technologies Knowledge of security software/hardware, Disaster Recovery. Experience with supply to business/corporate IT. In return you More ❯