1st/2nd Line IT Support Engineer
- Hiring Organisation
- Candour Solutions Limited
- Location
- Ellesmere Port, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support and administer Microsoft 365 environments, including user accounts and licensing. Diagnose and resolve networking, broadband and connectivity issues. Provide support for VoIP and telephony platforms. Assist with Windows Server administration and maintenance tasks. Escalate complex technical issues where appropriate while … troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP systems and telephony solutions. Ability to troubleshoot networking and broadband connectivity issues. Excellent customer service and communication skills. Comfortable managing multiple tickets and competing priorities in a fast-paced environment. Strong problem-solving skills with ...