Service Director - D365 BC / D365 CE
- Hiring Organisation
- Shape IT Recruitment
- Location
- Hemel Hempstead, Hertfordshire, UK
- Employment Type
- Full-time
their Dynamics 365 practice. This senior leadership role requires strong leadership expertise within the Microsoft Dynamics sector, ideally with Dynamics 365 Business Central (BC) and/or Dynamics 365 Customer Engagement (CE/CRM), as well as proven experience managing high-performing service teams in a consultancy or partner environment. … Responsibilities Lead and manage the Service department for a growing Microsoft Partner. Oversee delivery, optimisation, and support of Dynamics 365 BC and CE projects. Define and implement service strategies, processes, and KPIs to ensure consistent operational excellence. Work closely with Sales, Delivery, and Technical teams to ensure successful ...