1 of 1 Budgeting and Forecasting Jobs in Peterborough

take full ownership of a dedicated Service Desk POD within our Managed Service Provider environment. This is a leadership role with genuine responsibility and impact. You will be accountable for service performance, customer experience, and the development of your team, ensuring customers receive a reliable, consistent, and high quality support … service. You will lead from the front, acting as the senior escalation point, building trusted customer relationships, and driving continual improvement across service delivery. This role is ideal for someone currently leading a Service Desk or senior support function who wants greater ownership, influence, and the opportunity to shape service ...