Business Analyst
- Location
- Prestwick, Scotland, United Kingdom
Prestwick for the first three months We are seeking a ServiceNow Business Analyst to bridge the gap between business stakeholders and technical delivery teams. In this role, you will analyse business processes, gather and refine functional requirements, and translate them into actionable ServiceNow user stories … best practice. Key Responsibilities Facilitate discovery sessions, process workshops, and interviews with stakeholders to capture "as-is" and "to-be" workflows Translate high-level business goals into functional specs, user stories, acceptance criteria, and process flow diagrams Prioritise, refine, and maintain the ServiceNow sprint backlog in collaboration with Product ...