1 of 1 Business Continuity Planning Jobs in Mansfield

support Troubleshooting hardware, software, and application issues across a diverse end-user base Managing incidents and changes via a service desk tool, prioritising by business impact and escalating where appropriate Creating and maintaining knowledge base articles and support documentation to improve first-time fix rates Working closely with internal … managing Windows and iOS devices in an enterprise environment Solid understanding of infrastructure security, risk-based patching, and vulnerability mitigation Familiarity with IT compliance, business continuity planning (BCP), disaster recovery (DR), and industry best practice What Makes You a Good Fit Strong customer-focused mindset with excellent ...