IT Manager
- Location
- Birmingham, England, United Kingdom
Configure and maintain routers, switches, firewalls, Wi‐Fi access points and wireless networks. Troubleshoot connectivity, routing, coverage and capacity issues to keep teaching and business operations running. Coordinate suppliers, installations and testing so new sites are ready for staff and students on opening day. Create a responsive IT helpdesk … establishing or improving an IT helpdesk, including ticket workflows, service targets and escalation processes. A sound understanding of cyber security, access controls, backups and business continuity. Experience delivering IT projects and managing suppliers, procurement and budgets. Desirable Experience in higher education, education or another multi‐site environment. Knowledge ...