City of London, London, England, United Kingdom Hybrid / WFH Options
WTW
organization. Further support the implementation of specific operational resilience maturity driven initiatives including (but not limited to):, The development, design and operationalization of a new global operational resilience and businesscontinuity planning tool. The day-to-day management of the product, ensuring its smooth operation and reliability. This includes addressing user issues and requests, coordinating with the supplier … minimizing disruption to users. The design/enhancement of dashboards and reporting to better visualise KPIs and KRIs relating to operational resilience and the regular production of reporting across businesscontinuity, crisis management and wider essential services related risks and issues. Execution of specific risk reduction related data analysis initiatives (from various sources) to identify trends and areas … Requirements Deep understanding of global operational resilience related regulations including UK, EU (DORA), Singapore and Ireland specific requirements. Good understanding of regulations related to Ops Res specific domains covering businesscontinuity, crisis management, supplier risk management and disaster recovery. Experience in a similar operational resilience or risk-based role within the financial services or insurance industry. Experience in More ❯
Our Client is a leading financial services group that continues to experience growth through business acquisition with several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an Executive/VIP IT Support Engineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This … pressure environment. The successful candidate will ensure the seamless operation of IT services and a high level of customer service to our client's senior leadership team, ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT … network troubleshooting skills Participate in ad-hoc support requests, Desk moves, Desk side support, and home visits. Potential for travel to global office locations to support senior executives during business-critical conferences/meetings. Requirements Strong communication, professionalism, and discretion when handling sensitive executive support. An understanding of the importance of excellent customer service and a "can do" attitude. More ❯
City of London, London, Coleman Street, United Kingdom
Deerfoot Recruitment Solutions Limited
IT Service Continuity and Testing Manager Technology Resilience, Disaster Recovery, DORA Compliance International Banking Group | Central London | £726.43 Day Rate | Contract | Inside IR35 Are you an expert in IT service continuity, disaster recovery, and operational resilience? Our client, a prestigious international banking group, is seeking an experienced IT Service Continuity and Testing Manager to lead critical technology … plan, and execute disaster recovery (DR) exercises and scenario testing for IT infrastructure, applications, and cybersecurity, ensuring compliance with DORA, PRA, and other regulatory frameworks. Enhance operational resilience and businesscontinuity by developing, maintaining, and improving IT service continuity plans, frameworks, and documentation. Coordinate and support technology-driven continuity activities, including infrastructure and facilities events (e.g. … down, data centre failover). Monitor and update disaster recovery status, track remediation actions, and ensure timely escalation of risks and issues related to operational readiness. Represent IT service continuity at key forums such as CHIP and Operational Resilience Practitioner meetings, collaborating with stakeholders across technology, risk, audit, compliance, and corporate services. Mentor and guide junior team members in More ❯
IT Service Continuity and Testing Manager Technology Resilience, Disaster Recovery, DORA Compliance International Banking Group Central London 726.43 Day Rate Contract Inside IR35 Are you an expert in IT service continuity, disaster recovery, and operational resilience? Our client, a prestigious international banking group, is seeking an experienced IT Service Continuity and Testing Manager to lead critical technology … plan, and execute disaster recovery (DR) exercises and scenario testing for IT infrastructure, applications, and cybersecurity, ensuring compliance with DORA, PRA, and other regulatory frameworks. Enhance operational resilience and businesscontinuity by developing, maintaining, and improving IT service continuity plans, frameworks, and documentation. Coordinate and support technology-driven continuity activities, including infrastructure and facilities events (e.g. … down, data centre failover). Monitor and update disaster recovery status, track remediation actions, and ensure timely escalation of risks and issues related to operational readiness. Represent IT service continuity at key forums such as CHIP and Operational Resilience Practitioner meetings, collaborating with stakeholders across technology, risk, audit, compliance, and corporate services. Mentor and guide junior team members in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The MDU
tooling to allow support of both the existing and new environments during the digital transformation. Have a proven track record of working in cross functional teams to successfully deliver business change and cyber transformation projects. Be able to present complex or highly technical issues in simple and easy to understand formats. Main Responsibilities: Lead the installation andcommissioning of infrastructure … the security architecture, the SDLC, and application security testing standards. Support the Cyber Operations Teams as a point of escalation in the event of Major Incidents, Disaster Recover or BusinessContinuity scenarios. Work with development teams to ensure applications are delivered having followed best practice security testing as part of the SDLC. Assist the CISO, as required, in More ❯
integration initiatives across an acquired software asset. This individual will be responsible for ensuring the successful transition of acquired companies into the existing operational model, driving synergies, and maintaining businesscontinuity across key functions such as product, engineering, sales, finance, HR, and customer success. This role will include occasional travel across Europe. Key Responsibilities Integration Planning & Execution: Own More ❯
detail, effective time management and the ability to prioritise work, and be able to respond to tight deadlines. A Cisco Certified Network Professional (CCNP) qualification. Provide input to the businesscontinuity planning process and implement resulting plans, including ensuring that backup/recovery procedures are executed. What you need to do now If you're interested in this … looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed More ❯
by the Director of Risk & Intelligence. Advise colleagues and staff on risk mitigation opportunities and strategies. Ensure compliance with security regulations, industry standards, and best practices. Develop and maintain businesscontinuity and incident response plans. Monitor emerging threats, trends, and technologies to improve security measures. Lead investigations into security breaches and incidents, providing recommendations for prevention. Train employees More ❯
or technical issues to the appropriate teams. Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence. Support national resilience, participating in BusinessContinuity operations and adapting to alternate work sites when required. Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Contribute to broader … business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. Clear communicator - Strong verbal skills and active listening. More ❯
operational stability, resilience and security. Vulnerability management, including maintaining operating system and application security patch levels. IT documentation (working instructions, policies and procedures). Assist planning and delivery of BusinessContinuity and annual Disaster Recovery testing and reporting Assist with outsourcing and IT vendor managemen Assist with any internal or external IT audits Support users with IT queries More ❯