Service Delivery Manager
- Hiring Organisation
- ECS
- Location
- Swansea, Neath Port Talbot, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Experience & Qualifications ITIL ...