the entire global team but report directly into the Head BC Manager for the EMEAs region. In this role, you will be supporting the creation and enforcement of Jefferies’ Business Continuity Program, including policy reviews/updates, businessimpactanalysis, incident monitoring and response and more. This role will also help lead the BC Regulatory program … and written communication skills, ability to read and apply Regulatory requirements, strong stakeholder management experience and the ability to manage several projects at one time. Previous experience in the business continuity field is essential. Key Responsibilities: Conduct businessimpactanalysis’ with BC Coordinators and BC Plan Owners for various lines of business at the firm … Assess the overall impacts of a business disruption and potential risks to its critical processes. ; Explain and interpret BC strategy/best practices ; Document and update internal systems data as required Review all Business Continuity Plans and to ensure they align with business processes and functions. Be comfortable in challenging SME within the business on their More ❯
including governance, plans, policies, processes, procedures, standards and strategies. Work with MSP and oversee planning and testing of IT DR/backup plans and co-ordinate testing activities with business users. Validate DR testing activities and results, sign off and communicate to senior business representatives. Maintain DR testing tracker and report on status on a weekly basis. Identify … DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review businessimpactanalysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/backup strategy and identify … carried out to agreed performance targets and outcomes. Carry out supplier management activities including regular monthly service review meetings. Act as SME during any IT service onboarding activities for business acquisitions or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels More ❯
CBI). Identify, assess, and manage key risks, establish risk appetite, maintain risk registers, and provide regular reports to leadership Operational Resilience : Implement resilience frameworks, conduct scenario testing and businessimpact analyses, and establish business continuity and disaster recovery plans Wind-Down Planning : Maintain and regularly update the company's wind-down plan, ensuring compliance with recovery … and resolution regulations Incident Reporting & Management : Oversee incident reporting, conduct root cause analysis, and ensure timely and accurate regulatory submissions Audit Collaboration : Manage internal and external audits, align risk controls with audit recommendations, and facilitate audit processes Regulatory Compliance : Stay ahead of evolving UK & EU regulatory requirements, ensuring compliance with AML/KYC, data protection, and consumer duty regulations More ❯
solutions and right now, our world is moving pretty quickly. With the defined benefit buy in/buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this … tools, and driving service excellence for our SaaS offerings, in-house applications, and third-party systems. You will collaborate closely with stakeholders from TechOps, IT Service Desk, Engineering, and Business teams to ensure seamless service delivery. Additionally, you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our application support strategies Key … Responsibilities: Own Application Support Lifecycle: Ensure end-to-end support for critical business applications, meeting SLAs and availability targets. Incident & Problem Management: Lead resolution and root cause analysis for all Retail application incidents, including major (P1/P2) issues. Escalation & Crisis Leadership: Act as the escalation point for major incidents and provide direction during critical outages. Stakeholder Collaboration More ❯
A prestigious international bank is seeking a dynamic new addition, in this newly created role. Your responsibilities will include: Developing/implementing/maintaining an effective Business Continuity Management and Operational Resilience framework across the bank, in line with regulatory requirements Collaborating with departments to conduct BusinessImpactAnalysis and identify critical processes, resources, and set … recovery objectives Working closely with teams to create, enhance, and update Business Continuity Plans Coordinating with IT to ensure business recovery objectives and disaster recovery plans meet business needs Providing detailed reports to senior management on Business Continuity Management and Operational Resilience framework performance Conducting regular risk assessments and scenario analysis to assess the framework … s effectiveness Your experience must include: Demonstrated senior-level experience in Business Continuity Management and Operational Resilience within the banking sector Strong knowledge of UK regulatory requirements related to Operational Resilience Exceptional presentation and communication skills for effective interaction at all levels is essential Proficiency in project management Preferably, a diverse background encompassing various banking domains such as corporate More ❯
and methodologies whilst taking ownership of translating our journey improvement insights into actionable technical requirements and user stories that drive delivery. This gives you significant exposure to both senior business stakeholders and technical teams as we diagnose user friction, design solutions, and guide their implementation across client and operational journeys. What you'll do Map and analyse end-to … end user journeys - Create detailed journey maps and current-state assessments for both client experiences and internal workflows, quantifying friction points through cost analysis, scalability constraints, compliance gaps, and operational impact metrics Lead comprehensive journey discovery - Conduct deep-dive sessions with teams to understand current user experiences, capturing both qualitative pain points and quantitative impacts including manual effort … error rates, and business costs Build evidence-based improvement cases - Transform journey insights into compelling business cases with clear ROI calculations, risk assessments, and competitive benchmarking for technical delivery teams Drive technical delivery coordination - Create detailed Jira tickets and maintain traceability between journey improvements and system changes, ensuring seamless handover to technical teams What you'll need for More ❯
