Performance Analyst
- Hiring Organisation
- Mears Group PLC
- Location
- Bletchley, Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 31,101 Annual
Mapping customer experiences and identifying opportunities to improve the customer journey. Turning complex datasets into clear, actionable insights that support business decisions. InterpretingPower BI dashboards and reports that help teams understand performance and drive improvement. Investigating trends, recurring issues and root causes to support problem resolution and service enhancement. … relationships across the business. Solution-focused, proactive and driven by results. Skills and Experience Essential Experience in data analysis, customer insight, performance reporting or business intelligence. Strong understanding of customer satisfaction measures and customer experience improvement. Advanced Excel skills including complex formulas, pivot tables and data visualisation. Working knowledge ...