Business Systems Support Analyst
Fivemiletown, County Tyrone, United Kingdom
Cooneen By Design Ltd
We’re recruiting for a Business Systems Support Analyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you’ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems, and changes, ensuring … recovery drills, and implementing improvements, all while following best-practice IT procedures. What You’ll Do Be the go-to expert for our business systems — from ERP and BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate complex issues, and ensure service levels … Degree or a HNC/HND in an IT related discipline plus the ability to demonstrate relevant job-related experience. Desirable Skills & Experience Experience supporting and using ERP, Portal, BI, EDI, Adobe, and Cybersecurity solutions. Experience providing remote applications support. Reward & Benefits At Cooneen Group, we put our people first. Alongside a competitive salary and a modern, comfortable workplace, you More ❯
Employment Type: Permanent
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