Contact Centre Reporting Manager
- Hiring Organisation
- 17918
- Location
- United Kingdom
solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love to hear from you. Were looking for an analytical and commercially … contact centre or customer service environment. Strong experience producing and interpreting operational performance metrics. Advanced proficiency in reporting and analytics tools, including Power BI, Excel, and SQL. Experience managing reporting systems, databases, and performance dashboards. Strong analytical and problem-solving skills with the ability to turn data into actionable insights. ...