Application Support Consultant
- Location
- England, United Kingdom
days per week Some support roles are about resetting passwords and getting through a ticket queue. This one is about understanding how a business actually works. MCS Group is partnering with an established Irish software company as it grows its UK customer support team. Its platform helps businesses manage … warehouse process later that day. This is not a scripted helpdesk position. You will be trusted to investigate issues properly, understand the wider business impact and guide customers towards the right solution. What will you be doing? Taking ownership of technical and functional customer queries Investigating issues across ...