Principal Solutions Architect
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.). Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user‐centric, value‐oriented solution designs. Produce clear architecture artefacts … following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre/ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools. Background in social media/digital marketing/customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc. ...