25 of 25 Business Process Analysis Jobs in London

Ingenta is seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver … publishing systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities … and project scope, ensuring alignment throughout the lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are More ❯

Role Overview The Senior Business Analyst (BA) role is a balanced mix (50-50%) of Functional and Technical Business Analysis, requiring expertise in business process analysis, stakeholder management, and documentation alongside technical requirement gathering, system integration understanding, and solution design collaboration. You will work with business stakeholders to gather requirements, translate them into … functional specifications, and also work with development and architecture teams to define technical specifications, APIs, and data flows. Key Responsibilities Functional Business Analysis (50%) Build and manage relationships with business stakeholders (Business Change Advisors, Solution Owners, Backlog Owners, UX teams, etc.). Identify and document business processes, workflows, and user journeys. Gather and document functional … requirements through interviews, workshops, and research. Define and maintain epics, user stories, and acceptance criteria in JIRA. Facilitate user acceptance testing (UAT) and ensure solutions meet business needs. Manage stakeholder expectations and raise potential business impact risks. Conduct training sessions and support business teams in adopting new features. Contribute to the development of business analysis More ❯

businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group. The Role The Europe D365 Functional Consultant will be part of Sysco Europe technology team supporting our ERP Platform. This role will report into the D365 … There will be a Functional Analyst role reporting into the Functional Consultant. This role will serve as an innovative consultant to develop and implement systems architecture that will meet business needs for D365 and its interaction with surrounding tools. The functional consultant will take end to end ownership of the Dynamics 365 implementation and be responsible for the scope … of the project. The successful candidate will work closely with key stakeholders to understand the business requirements and technical environment to achieve the optimal solution. You will need to be hands on in terms of stakeholder engagement and technology implementation. Another key aspect of the role will be training and supporting multiple users of Dynamics 365 across the different More ❯

employees and be part of reshaping the labour market and becoming the world's leading job platform. Job Description Join our team and you'll be responsible for driving business transformation and optimising processes through the effective use of Salesforce and other related technologies. Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a … blend of analytical, technical and business acumen with a proven track record for delivering innovative solutions that align with business objectives. You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities Lead on high complexity/value initiatives: Review and analyse existing business processes to identify inefficiencies … and areas for improvement; Use relevant techniques such as gap or use case analyses to recommend holistic solutions that align with business objectives; Develop and document business requirements and functional specifications. Stakeholder management: Bridge the gap between various business department and technical teams to ensure effective communication and collaboration; Facilitate workshops and meetings to achieve clear outcomes More ❯

employees and be part of reshaping the labour market and becoming the world's leading job platform. Job Description Join our team and you'll be responsible for driving business transformation and optimising processes through the effective use of Salesforce and other related technologies. Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a … blend of analytical, technical and business acumen with a proven track record for delivering innovative solutions that align with business objectives. You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities Lead on high complexity/value initiatives: Review and analyse existing business processes to identify inefficiencies … and areas for improvement; Use relevant techniques such as gap or use case analyses to recommend holistic solutions that align with business objectives; Develop and document business requirements and functional specifications. Stakeholder management: Bridge the gap between various business department and technical teams to ensure effective communication and collaboration; Facilitate workshops and meetings to achieve clear outcomes More ❯

of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our team and youll be responsible fordriving business transformation and optimising processes through the effective use of Salesforce and other related technologies. Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a … blend ofanalytical, technical and business acumen with a proven track record for delivering innovative solutions that align with business objectives. You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities Lead on high complexity/value initiatives:Review and analyse existing business processes to identify inefficiencies and … areas for improvement; Use relevant techniques such as gap or use case analyses to recommend holistic solutions that align with business objectives; Develop and document business requirements and functional specifications. Stakeholder management: Bridge the gap between various business department and technical teams to ensure effective communication and collaboration; Facilitate workshops and meetings to achieve clear outcomes with More ❯

Wharf) About Us The Medical Defence Union (MDU) is the UKs leading medical defence organisation, supporting healthcare professionals with expert advice and legal assistance. We are seeking a Senior Business Analyst with experience in contact centre operations, workforce management, customer interaction technologies, and process optimisation. This role requires a structured analytical approach, ensuring robust, data-driven solutions that … improve efficiency, service quality, and system integration across multiple platforms. Role Overview The Senior Business Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow … automation, and performance analytics, ensuring business needs are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact centre and workforce management Define and document detailed requirements for multi-channel customer interaction platforms, including telephony, webchat, SMS, WhatsApp, email, and social media. Support system integration efforts by analysing business needs, documenting workflows, and identifying dependencies. Collaborate with stakeholders More ❯

cleaning of data warehouse, cleaning existing codebase and creating documentation. Monitor and troubleshoot data pipeline issues Provide technical support and guidance to junior team members Provide ongoing support for business applications. Provide help with data analysis using SQL, Qube, Tableau, Hubspot and excel. Perform systems analysis, business process analysis and design. Project Management, developing … Olympus Tech. KNOWLEDGE, SKILLS AND EXPERIENCE Technical Educated to Degree Level, or equivalent, in Computer Science, Information Technology or related discipline. Proven experience in software support and technical/business/data analysis. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills. Experience with business intelligence and reporting … similar. Experience with version control systems (e.g. Git) Ability to work in an Agile environment Experience with Microsoft SQL. Experience with ETL Tools and Data Migration. Experience with Data Analysis, Data mapping and UML. Experience with programming languages (Python, Ruby, C++, PHP, etc). The ability to work with large datasets across multiple platforms with confidence. A systematic and More ❯

presentations, showcasing Salesforce Marketing Cloud capabilities and proposed solutions. Requirement Gathering: Participate in workshops and client meetings to gather detailed requirements, document them, and collect feedback for project refinement. Business Process Analysis: Maintain 'way of working' within teams to execute projects in an efficient and timely manner Solution Design: Collaborate with technical and delivery teams to translate … with expectations. Training: Conduct training workshops for clients, administrators, and end-users to ensure the successful adoption of the solution. Client Relationship Management: Engage with client stakeholders to analyze business processes, gather functional requirements, and ensure a smooth relationship throughout the project lifecycle. Travel Requirements: Willingness to travel for client meetings, workshops, and training sessions as necessary. Technical Skills … Cloud Certifications such as Marketing Cloud Email Specialist, Marketing Cloud Consultant, Account Engagement Specialist. Additional Knowledge: Familiarity with Salesforce Sales Cloud, Service Cloud, or other Salesforce Clouds is advantageous. Business Skills: Communication Skills: Strong communication skills with the ability to effectively engage with clients, team members, and stakeholders at various levels. Teamwork and Collaboration: A collaborative team player with More ❯

Job Description - Senior Business Analyst () Job Number: Discover your opportunity Senior Business Analyst Location: London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. Role … Overview The Senior Business Analyst bridges the gap between business and IT by effectively communicating with all stakeholders. Responsibilities include eliciting and documenting business, functional, non-functional, and technical requirements, supporting quality assurance testing and UAT, triaging issues, defects, and enhancement requests. They also provide senior-level support for projects impacting supported applications. Key Responsibilities Collect, challenge … facilitate, and document business requirements in Waterfall or generate Features, Epics & User Stories in Agile Scrum. Validate IT solutions to ensure alignment with business requirements, reviewing specifications with development and testing teams. Assess the feasibility and benefits of proposed projects using process, system, and business knowledge. Collaborate with Transformation & Change Delivery teams to ensure requirements fit More ❯

Manager Keywords: SaaS Product - implementation/client onboarding CRM - e.g. Salesforce/HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage/Qube/IRIS Technical, Business and/or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a … Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities … the platform and assisting with testing upgrade releases of software. Develop/document best-practice and training materials with regards to system configuration, setup, and operation. Help to define business requirements and user stories for system operation and reporting. Provide support for business applications. Serve as a liaison between product vendors and internal users. Assist with analysis More ❯

Manager Keywords: SaaS Product - implementation/client onboarding CRM - e.g. Salesforce/HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage/Qube/IRIS Technical, Business and/or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a … Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities … the platform and assisting with testing upgrade releases of software. Develop/document best-practice and training materials with regards to system configuration, setup, and operation. Help to define business requirements and user stories for system operation and reporting. Provide support for business applications. Serve as a liaison between product vendors and internal users. Assist with analysis More ❯

globally with local presence. Role overview: You will primarily be working on WMS and YMS projects The Functional Consulting function plays a critical role throughout the project lifecycle, ensuring business requirements are accurately captured, translated into system configurations, and successfully delivered. Functional Consultants engage early in the Design phase, conducting Current State Assessments and facilitating Future State Design Workshops … to validate key processes. They remain actively involved in the Test phase, supporting User Acceptance Testing, helping clients drafting Procedures, and preparing ‘train the trainer’ training materials to ensure business teams are equipped for solution adoption. In the Deploy phase, Functional Consultants play a pivotal role in Workforce Preparation, ensuring end-users are confident in the system and processes. … support, resolve issues, and ensure a smooth transition to the new solution. Responsibilities: 🔹 Requirement Gathering & Solution Design: Conduct Current State Assessments and lead Future State Design Workshops to gather business requirements and align solutions with customer needs. 🔹 Configuration & Testing Support: Guide teams through Configuration Training , assist with Application Configuration , and collaborate on Test Script Creation to validate key processes. More ❯

this role is to help develop our Agile mindset that facilitates regular, repeatable, and reliable change across technology platforms, in line with the Technology strategy and roadmap. As a business analyst you will work in close collaboration with the business, product, and engineering to analyse, review, define and shape new technology solutions, and be responsible for the requirements … definition and analysis for new technology products and platforms. A bit about the role Plan and estimate the business analysis activities and deliverables required within a given initiative. Support Product with the definition and documentation of the business problem or opportunity , and contribute to establishing the business case and gaining commitment to the change. Work … with the Business, Product and Engineering teams to identify and define the requirements using multiple techniques including (but not limited to)workshops, observation, interviews, and creation of workflow models. Work as part of a technology Squad and being actively involved in backlog refinement, sprint planning, sprint reviews, retrospectives, and the daily stand-up (including demos/showcases)and ensure More ❯

Avanade UK Limited is seeking a skilled IT Analyst to join their team as a Robotic Process Automation (RPA) Business Analyst in the technology sector. This contract role offers the opportunity to work on dynamic projects within a leading company in the industry. Key Responsibilities: Discuss the process flow and associated metrics with the Process SMEs … for potential automation opportunities Develop the RPA Process Definition Document (PDD) and gather requirements Support the function feasibility check Define effort estimates for automation delivery, along with possible risks and issues Drive the delivery of the automation, engaging and supporting the developers as needed Highlight issues and risks to the Automation Delivery Lead Manage System Integration and User Acceptance … Testing Facilitate workshops to gather requirements and ensure alignment with stakeholders Develop comprehensive documentation that outlines business processes and system requirements Utilize data analysis techniques to identify trends and areas for improvement Collaborate with technology teams to ensure seamless integration of business solutions Present findings and recommendations to senior management to drive strategic decisions Job Requirements: Master More ❯

technology. The Role: We're seeking an experienced Enterprise Solutions Consultant to lead complex engagements with large enterprise clients in the built environment sector. This consultative role requires deep process expertise, exceptional stakeholder management, and the ability to translate complex operational challenges into strategic technology solutions. What you'll do: Process Analysis & Strategic Consulting Conduct comprehensive process mapping and analysis across complex enterprise operations Identify inefficiencies, bottlenecks, and optimisation opportunities within existing workflows Design future-state process architectures that leverage our platform capabilities Lead detailed discovery sessions with multiple stakeholder groups to understand intricate business requirements Stakeholder Management & Relationship Building Navigate complex organisational structures to engage decision-makers across all levels Facilitate workshops … diverse stakeholder groups (operations, IT, finance, project management) Build consensus among competing priorities and conflicting requirements Manage stakeholder expectations throughout lengthy implementation cycles Solution Design & Implementation Strategy Translate complex process requirements into tailored platform configurations Develop comprehensive implementation roadmaps with clear milestones and success metrics Design change management strategies to ensure smooth adoption across large organizations Create detailed business More ❯

This is an ideal role for an experienced portfolio analyst to bring their expertise to the forefront in helping to deliver strategic initiatives. Key Responsibilities: Gather, document, and refine business and non-functional requirements to align with stakeholder goals. Map workflows, analyse processes, and propose solutions to enhance efficiency. Translate user needs into use cases/user stories for … documentation for system enhancements. Maintain proactive communication with stakeholders and drive innovative solutions. Experience/Skills Required: Bachelor’s Degree in Engineering, Technology, or related field. 5+ years in business process analysis; prior business analyst experience preferred. Strong skills in documenting requirements, process mapping, and use case development. Familiarity with Waterfall/Agile methodologies and … in office per week Central London To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy More ❯

This is an ideal role for an experienced portfolio analyst to bring their expertise to the forefront in helping to deliver strategic initiatives. Key Responsibilities: Gather, document, and refine business and non-functional requirements to align with stakeholder goals. Map workflows, analyse processes, and propose solutions to enhance efficiency. Translate user needs into use cases/user stories for … documentation for system enhancements. Maintain proactive communication with stakeholders and drive innovative solutions. Experience/Skills Required: Bachelor’s Degree in Engineering, Technology, or related field. 5+ years in business process analysis; prior business analyst experience preferred. Strong skills in documenting requirements, process mapping, and use case development. Familiarity with Waterfall/Agile methodologies and … in office per week Central London To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy More ❯

This is an ideal role for an experienced portfolio analyst to bring their expertise to the forefront in helping to deliver strategic initiatives. Key Responsibilities: Gather, document, and refine business and non-functional requirements to align with stakeholder goals. Map workflows, analyse processes, and propose solutions to enhance efficiency. Translate user needs into use cases/user stories for … documentation for system enhancements. Maintain proactive communication with stakeholders and drive innovative solutions. Experience/Skills Required: Bachelor’s Degree in Engineering, Technology, or related field. 5+ years in business process analysis; prior business analyst experience preferred. Strong skills in documenting requirements, process mapping, and use case development. Familiarity with Waterfall/Agile methodologies and … in office per week Central London To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy More ❯

Business Analyst (DV Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking … a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5 … scope to play an integral role in shaping future direction, there will be opportunity to both existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational objectives. Required qualifications to be successful in this role • Strong working knowledge More ❯

Responsibilities : Serve as a trusted advisor to senior stakeholders within major enterprise accounts, providing strategic guidance and insight. Deliver scalable, best-practice solutions tailored to exceed client expectations and business needs. Lead the evaluation and translation of business and technical requirements into innovative Salesforce solutions that maximise platform value. Identify and mitigate architectural and business risks with … transformations within matrix organisations. 8+ years of experience in Salesforce architecture across key areas including Sales Cloud, Service Cloud, Commerce Cloud, Data Cloud, and integration platforms. Strong capability in business process analysis, solution design, and technology integration. Experience advising stakeholders on the adoption and implementation of emerging technologies aligned with business goals. Hands-on experience with … Salesforce implementation projects, ideally with direct platform development expertise. Expertise in system design, business process optimisation, and identifying architectural gaps and opportunities. In-depth understanding of Salesforce platforms and products, including best practices for maximising ROI. Quick to learn new technologies, with excellent communication, facilitation, and presentation skills. Familiarity with the Salesforce AppExchange ecosystem and its integration within More ❯

74K + 2 bonuses ✅ Once a fortnight or month (though sometimes flexible) on site in central London ✅Manage the Dynamics 365 platform including configuration and integrations. ✅Evaluate the organisations business processes against standard Microsoft Dynamics 365 functionality. What we’re looking for: ✅Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. ✅Experience supporting an organisation … and how Dynamics 365 integrates with these platforms. ✅ Dev exp particularly around deployment automation. ✅ Designing solutions and challenging user requirements. ✅Full delivery life cycle experience: requirements gathering, functional design, business process analysis, implementation, testing, go-live, training. If this is of interest please apply to discuss in more detail More ❯

74K + 2 bonuses ✅ Once a fortnight or month (though sometimes flexible) on site in central London ✅Manage the Dynamics 365 platform including configuration and integrations. ✅Evaluate the organisations business processes against standard Microsoft Dynamics 365 functionality. What we’re looking for: ✅Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. ✅Experience supporting an organisation … and how Dynamics 365 integrates with these platforms. ✅ Dev exp particularly around deployment automation. ✅ Designing solutions and challenging user requirements. ✅Full delivery life cycle experience: requirements gathering, functional design, business process analysis, implementation, testing, go-live, training. If this is of interest please apply to discuss in more detail More ❯

74K + 2 bonuses ✅ Once a fortnight or month (though sometimes flexible) on site in central London ✅Manage the Dynamics 365 platform including configuration and integrations. ✅Evaluate the organisations business processes against standard Microsoft Dynamics 365 functionality. What we’re looking for: ✅Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. ✅Experience supporting an organisation … and how Dynamics 365 integrates with these platforms. ✅ Dev exp particularly around deployment automation. ✅ Designing solutions and challenging user requirements. ✅Full delivery life cycle experience: requirements gathering, functional design, business process analysis, implementation, testing, go-live, training. If this is of interest please apply to discuss in more detail More ❯

Fusion is preferred). Strong understanding of financial accounting principles and practices. Understanding and documenting current financial processes within an organisation. Proficiency in Oracle EBS Financial modules. Experience with business process analysis and requirements gathering. Gathering and defining the specific needs of the business for the Oracle EBS Financial modules. Designing and configuring the Oracle EBS … system to meet the identified business requirements. Setting up and configuring the Oracle EBS modules, such as GL, AP, AR, and Cash Management. Creating and executing test scripts, and conducting functional testing to ensure the configured system works as expected. Providing training to end-users on how to effectively use the Oracle EBS Financial modules. Providing ongoing support to More ❯