3 of 3 Business Process Improvement Jobs in the Midlands

We are seeking a highly motivated Senior Business Analyst with deep expertise in telecommunications and cloud technologies to join our dynamic and forward-thinking Transition Services team. This leadership role involves guiding a team of Business Analysts (BAs) and Transition Managers, driving strategic initiatives, and spearheading business process improvements that align with our digital transformation goals. … engineers, support teams and executive leadership, to define, document, and deliver value-driven solutions across our cloud and telco platforms. Key responsibilities & accountabilities Lead and mentor a team of Business Analysts and Transition Managers, ensuring high standards of analysis, documentation, and stakeholder engagement. Act as the primary liaison between business units and technology teams, especially on projects involving … Provide consultations with our stakeholders to enable them to understand their goals and help them develop structured plans that allow them to meet the desired outcomes. Champion and drive business process improvement initiatives using structured methodologies. Stay up-to-date with emerging trends in telecom and cloud technologies , bringing innovative solutions to the business Who we More ❯

There are lots more benefits to working for Ongo Main Responsibilities Maintain, develop and enhance the core infrastructure to ensure reliability, uptime and responsiveness, ensuring we can support our business users and customers dependent on our service Plan, assign and implement a comprehensive maintenance schedule for all ICT related assets, including software, infrastructure hardware and client hardware. Patch systems … and procedures at both summary and technical levels To implement system changes in line with procedures detailing impact on services, rollout & backout plans as well as downtime. Implement non business impacting standard change that contribute towards business process improvement Maintain excellent working relationship with customers, 3rd party support, developers and other key professionals Responsible for internal … implementation of new services, changes to existing services and decommissioning historic services as they reach the end-of-life stages Maintain and manage the DR solution to support the business in the event of a catastrophic failure. Ensuring data is replicated and the DR service is always available with the agreed RTO and RPO s reducing the risk of More ❯

There are lots more benefits to working for Ongo Main Responsibilities Maintain, develop and enhance the core infrastructure to ensure reliability, uptime and responsiveness, ensuring we can support our business users and customers dependent on our service Plan, assign and implement a comprehensive maintenance schedule for all ICT related assets, including software, infrastructure hardware and client hardware. Patch systems … and procedures at both summary and technical levels To implement system changes in line with procedures detailing impact on services, rollout & backout plans as well as downtime. Implement non business impacting standard change that contribute towards business process improvement Maintain excellent working relationship with customers, 3rd party support, developers and other key professionals Responsible for internal … implementation of new services, changes to existing services and decommissioning historic services as they reach the end-of-life stages Maintain and manage the DR solution to support the business in the event of a catastrophic failure. Ensuring data is replicated and the DR service is always available with the agreed RTO and RPO’s reducing the risk of More ❯