2 of 2 Business Process Improvement Jobs in the West Midlands

About Us TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features … winning awards too. Since 2023, we've been voted one of the best places to work , one of thefastest-growing apps and tech companies , and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear … more about TravelPerk. Job Overview: As a Business Process Improvement Specialist within our Customer Care Department, you will play a pivotal role in optimizing and streamlining our agent processes to ensure efficiency and deliver a 7 customer experience. You will collaborate with cross-functional teams, analyze existing workflows, and implement improvements to enhance the overall effectiveness of More ❯

Are you a Salesforce expert with a passion for operational efficiency and business improvement? Do you thrive on translating complex business needs into streamlined, data-driven CRM processes? If so, we have a fantastic opportunity for you to join a global, innovative organisation based in the heart of Birmingham City Centre, offering hybrid working and a vibrant … collaborative culture. As the Salesforce Business Analyst, you will play a key role in driving commercial success through the smart configuration and optimisation of Salesforce and other core business systems. Youll work across multiple European markets to improve customer service workflows, sales pipeline visibility, and reporting accuracy helping the business scale more effectively. Youll be responsible for … analysing current business processes and identifying opportunities to improve system use, automation, and data integrity. Working closely with regional sales, customer service, IT, and senior stakeholders, you will gather and document business requirements and deliver best-practice Salesforce configurations and reporting dashboards to enhance team performance and decision-making. In this pivotal role, you will lead and support More ❯