Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow BusinessProcess Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow BusinessProcess Consultant (CSM) UK-Based … ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in businessprocessmapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send your CV (Word format) to for more info or immediate consideration. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
HSO group
support. Key Responsibilities: To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE …/time constraints and delivered to agreed quality guidelines. The creation of high quality and sustainable client solutions and project documentation including support for testing activities. Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices and based on Microsoft Dynamics CE standards and supported configuration/customizations. Manage customer expectations regarding … time and on budget. Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations. Meet and exceed customer expectations of business knowledge, skills and behaviour. Identify business/project risk and mitigate or communicate, as necessary. Work on own initiative and with minimal support if needed. Outstanding and effective More ❯
a leading energy company in a net zero world. EM plays a critical role as the asset optimiser, route to market and risk management function for all SSE's Business Units (Wind, Hydro, Low Carbon Thermal, Distributed Energy and Customer portfolios). EM enables SSE to focus its expertise and capabilities in energy markets (including Trading, Risk Management, Energy … functional teams, utilizing agile methodologies to ensure delivery. Your analytical skills and understanding of the energy industry will be essential in capturing and documenting requirements and identifying opportunities for process improvement including optimizing outcomes. You will work closely with Product Owners and Delivery Leads providing support to: - Develop and maintain documentation in an agile environment, including user stories and … product backlogs. - Conduct requirement gathering sessions and translate business needs to actionable plans via sprint planning sessions. - Identify opportunities for process improvement and implement best practices to enhance delivery efficiency. - Coordinate with Product Owners/Delivery Leads as well as cross-functional teams to prioritize tasks, resolve dependencies, and mitigate risks. - Work closely with Product owners and Delivery More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
ICAEW
Business Systems Manager Milton Keynes Hybrid 6 month Full time contract Full time - 35 hours per week £45,000 p.a Join our team This role offers the opportunity where you can lead impactful systems initiatives at the heart of the student-to-member experience. Working on a 6 month full time contract based in Milton Keynes. If you have … management experience, previoulsy worked with Dynamics 365 and the motivation to succeed then this could be the team for you. Role Profile To manage systems-related support activities and business processes across the student-to-member journey. Responsibilities include:* Act as a subject matter expert to field a range of systems (Dynamics 365, Exams, Web Applications), and use knowledge … and expertise to support colleagues. * To ensure the systems are used as designed to perform business activities, providing advice and support as appropriate * Manage the request for change process and log requirements, working with ITD. * Support in system and User acceptance testing and ensure that businessprocess maps and guides are kept up to date. * Manage More ❯
Are you aCOINS ERP expert with a passion for driving platform excellence and digital transformation? Ready to play a pivotal role in optimising systems that power real business outcomes? If so, we want to hear from you! We're on the lookout for a COINS System Specialist to join our dynamic Finance Systems Platform team. This is a high … reports, and data uploads. Ensure system health through proactive maintenance, upgrades, and patching aligned with our evergreen systems model . Collaborate with stakeholders across Finance, IT, and the wider business to support and optimise platform use. Stay ahead of platform developments and keep documentation and technical specs up-to-date. Key Responsibilities Lead platform optimisation initiatives and deliver continuous … practices and governance for consistent, scalable results. What You Bring Proven experience with COINS ERP , especially in Finance, Plant, and Procurement modules. Strong understanding of system configuration, interdependencies, and businessprocess mapping. Excellent communication skills and stakeholder engagement ability. Knowledge of testing procedures and change management preferred. A solutions-focused mindset with the ability to break down silos More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Robert Walters
Support Manager Milton Keynes (Hybrid) Salary up to £45,000 Duration - 6 Months Fixed Term Contract As a Systems Support Manager, you will oversee systems-related support activities and business processes throughout the business. Your expertise will ensure the seamless functioning of our systems, optimising their use to achieve business objectives. Key Responsibilities: Ensure systems are utilised effectively … and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and User Acceptance Testing (UAT), ensuring businessprocess maps and guides are current. Candidate Profile: Proven track … based work. If you are interested in this role please apply and you will be contacted by Bradley Webb from Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯
and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and User Acceptance Testing (UAT), ensuring businessprocess maps and guides are current. Candidate Profile: Proven track … based work. If you are interested in this role please apply and you will be contacted by Bradley Webb from Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯