2 of 2 Business Strategy Jobs in Blackpool

Senior Systems Lead. Perch Group seeks a Senior Systems Lead to drive the development of a robust and scalable application landscape across our five business units. This permanent role demands expertise in traditional system design, software development, and integration architecture, focusing on seamless connectivity between in-house systems and … external SaaS technologies. You will translate business requirements into strategic system designs, evaluate SaaS solutions, and optimize integration flows, ensuring alignment with our ambitious growth agenda. This position requires a leader capable of defining and implementing comprehensive integration strategies, providing technical guidance to development teams, and engaging with technology … foster efficient and secure integrations. Strong communication skills are essential for collaborating with both technical and non-technical stakeholders, ensuring our systems effectively support business objectives. 💵 £60,000-70,000 + up to 20% of your annual salary, paid as a bonus. 📍 This role is based at our Blackpool More ❯

Head of CX, operational stakeholders and a 3rd party supplier to ensure the successful embedding of the new tool, transitioning from project implementation to business-as-usual (BAU). This role is pivotal in driving quality, efficiency, and compliance through innovative technology and process enhancements. … processes for Speech & Text Act as the primary liaison between internal teams and the 3rd party supplier Produce regular insights and reports to inform business decisions, facilitate front-line coaching, and enhance customer journeys Contribute to governance committees to showcase the analysis to the business Run focus groups … source relevant data Proactive delivery of actionable insight to help shape and drive tactical and strategic improvements Use Service Quality insight to support strategic business case development Validate impacts of Service Quality and business improvement interventions Monitor and support business change delivery supplying actions insight for improvement More ❯